Transdev Continuous Improvement Manager in Vaughan, Ontario

Overview

Reporting directly to the Safety and Training Manager at the location, this newly created role is a key position responsible for the development anddelivery of process innovation and continuous improvement initiatives at the location. It will play a role in fostering a culture of sustainable change through the creation and application of LEAN methodologies, and the supporting framework, to deliver business transformation.

Responsibilities

  • To identify and deliver service improvement activitties by employing process improvement methodologies and the application of innovative thinking

  • To work with key stakeholders in building a continuous improvement environment to support an ongoing program of change

  • To lead and facilitate LEAN/process improvements

  • To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working

  • To collect and analyze data to identify trends and process variations as part of establishing a continuous improvement monitoring system

  • To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy

  • To take ownership of change initiatives from evolution/efficiency identification through to project delivery

  • Thorough understanding of root cause analysis

  • To drive process change using document analysis, requirements workshops, surveys, business process descriptions, business analysis and workflow analysis

  • To work with other team members and business service departments to devise additional support material based on the revised processes, to include training, reporting and systems enhancements

  • To set up a program, deliver coaching and run projects as required

  • To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects

  • To interact and provide awareness and influence at all within the Organization in leading and encouraging CI initiatives and work practices

Qualifications

  • B.A or B.S strongly preferred

  • Minimum accredited Lean Six Sigma Green Belt, preferably Black Belt

  • Preference will be given to candidates who have been awarded a 5S certification

  • Minimum 3 years’ proven continuous improvement analytical experience from a similar role, including project management and business analysis

  • Minimum 5 years within the transportation industry strongly preferred

  • Excellent understanding of continuous improvement concepts including Six Sigma and Lean

  • Proficient in the use of Microsoft Office, including Word, Excel, Outlook, and PowerPoint

  • Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of partners, senior managers, and subject matter experts

  • Strong analytical, project management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements

  • Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between

Requisition ID 2018-9488

Position Category Management & Above

Internal Code #TNA

Internal Reference 610

Internal Code 3 Ind1

Company/Division Transdev Services