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Transdev Finance Clerk (Temporary) - San Francisco, CA in San Francisco, California


Transdev, formerly Veolia Transportation, is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.

Transdev Services, Inc. seeks a motivated individual to join the San Francisco Paratransit Office as a Finance Clerk. This is a temporary position for 180 days.

Under the direction of the Finance Manager, the Finance Clerk performs a series of tasks related to the purchase and sale of fare media for registered paratransit clients, and other duties that may be assigned.


Examples of Key Duties:

  • Answers telephone calls from riders requesting information about their taxi debit card account and other SF Paratransit services.

  • Transacts payments made primarily via telephone or mail from riders who wish to purchase SF Access fare tickets add/or add value to their SF Paratransit taxi debit card accounts.

  • Accurately processes transactions made by credit card, check or cash and gives correct change.

  • Identifies discrepancies in payments received and takes corrective action as directed.

  • Assists the Finance Manager or Finance Supervisor with accounting of fare media and driver manifests, often by counting documents manually and/or by generating reports electronically.

Examples of Other Duties:

  • Receives incoming mail and prepares outgoing mail for addressing and postage.

  • Provides call center telephone support and answers general questions about SF Paratransit services.

  • Other duties as assigned.


Minimum Qualifications:

  • High School diploma, GED, or California High School Proficiency Certificate required.

  • Ability to work as part of a team effort as well as ability to work independently.

  • Ability to process multiple incoming phone calls and tasks in an expedient, courteous, and professional manner.

  • Ability to handle cash and credit card transactions with accuracy.

  • Computer literacy with good working knowledge of database systems and ability to perform data entry via keyboard, with experience using Microsoft Word and Excel.

  • Must be capable of acting professionally at all times when interacting with the public and team members.

  • Good communication skills in English, both written and verbal, at high school level or higher.

  • Ability to perform general office work including data entry, filing, and other duties as assigned.

Desirable Qualifications:

  • Excellent telephone skills.

  • Public contact or customer service experience.

  • Experience with cashiering or point-of-sale systems.

  • Good organization, communication, and interpersonal skills.

  • Ability to communicate clearly at all times and in all situations and interacting with diverse groups in a sensitive and understanding manner.

  • Demonstrates empathy without being perceived as sympathetic or uncaring. Maintains an even disposition when dealing with difficult or combative persons.

  • Positive and pleasant personality and a willingness to work.

  • Knowledge of another language, particularly Russian, Spanish, or Chinese, is helpful.

  • Experience working with the elderly/ disabled a plus.

Work Environment: Ninety-five percent (95%) of the work performed in the capacity of this position is in a professional office environment that is clean, well lit, and in compliance with the ADA’s Architectural Standards. Minimal lifting is required and never any more than twenty-five (25) pounds. The remaining five percent (5%) level of work may be performed off-site but never in unsafe or hazardous surroundings. The office is environmentally friendly and neither smoking nor artificial scents are permitted in the work environment.

Work Schedule: This is a temporary position for 180 days. The position is full-time, mostly Monday – Friday, 8 AM to 5 PM, but candidate must be flexible and able to work non-traditional business days and hours including early mornings, evenings, nights, weekends and some holidays.

For more information please visit our website at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

_EEO is the Law Poster:

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Job Locations USA-CA-San Francisco

Posted Date 1 month ago (10/22/2021 6:57 PM)

Requisition ID 2021-16012

Position Category Administrative/Clerical/Payroll/HR/Accounting

Internal Reference 493