Transdev Corporate Jobs

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Job Information

Transdev Manager, IT Operations and Field Projects in Lombard, Illinois


This position oversees the management of IT operations involving end user solutions and technologies, working closely with the senior IT leadership, core IT Infrastructure and Cybersecurity, IT Support and Business Solutions teams on the delivery of IT services that support the company business operations.


  • Works on the development and implementation of IT operations strategies involving all end-user solutions and technologies

  • Manages and coordinates projects involving information systems at corporate offices and field locations, with a primary focus on end-user solutions and technologies

  • Works on the development and improvement of IT processes, policies, and procedures involving information systems at corporate offices and field locations, with a primary focus on end-user solutions and technologies

  • Oversees the management of the entire lifecycle of end-user solutions and technologies, from procurement to distribution, operation and disposition

  • Coordinates training and orientation for new end-user solutions and technologies and oversees the efforts to help company employees become familiar with them

  • Manages and coordinates IT activities related to the start-up of new business operations at field locations and shutdown of field locations where business operations are discontinued

  • Provides input to the Business Development team bidding for new contracts, regarding the cost of IT services needed to run business operations

  • Develops forecasts and provides input into the annual IT budget process

  • Coaches and mentors assigned staff; assigns work according to availability, skills, and developmental needs

  • Analyzes staffing needs and participates in the hiring and training process

  • Assesses performance and provides feedback to direct reports



  • College, university, or equivalent degree in IT, Systems Engineering, or related field required

Experience Required:

  • Five to seven years of relevant IT experience required

  • Experience installing, configuring or managing SCCM/Intune/Microsoft Endpoint Manager in medium to large enterprise environments

  • Extensive experience managing the entire lifecycle of endpoint assets in medium to large enterprise environments: laptops, desktops, printers, mobile devices (smartphones, tablets)

  • Extensive experience with Identity and Access Management solutions like Active Directory, Azure AD

  • Experience automating IT processes through PowerShell and similar scripting and automation tools

  • Experience managing and coordinating project activities involving the implementation of end-user solutions and technologies

Experience Preferred:

  • Experience in a transportation environment

  • Experience working with ServiceNow IT Service Management applications

Skills and Knowledge Required:

  • Thorough knowledge of IT programs and practices, including IT security

  • Data and analytical skills for gathering, correlating and reporting on asset information from multiple sources, to ensure accurate inventory and operational state of end-user assets

  • Excellent written and oral communication skills

Skills and Knowledge Preferred:

  • Project/service management training or certification

Travel requirement outside of immediate area: up to 50%

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster:

Drug free workplace

For more information please visit our website at

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check

Job Locations USA-IL-Lombard

Posted Date 2 months ago (10/15/2021 11:28 AM)

Requisition ID 2021-15904

Position Category Information Technology (IT)

Internal Reference 907

Company/Division Transdev Inc. (Corporate)